Frequently Asked Questions (FAQ)

Find answers to common questions about our products, shipping, and the California cannabis experience. If you don’t find what you’re looking for, feel free to contact our team at info@caminosours.com .

General Questions

Do I need to be 21 to order?

Yes. In strict compliance with California law, you must be at least 21 years of age to purchase any cannabis-infused products from our site. We use secure age-verification technology at checkout.

Where do you ship?

We currently ship exclusively within the State of California . Due to federal regulations, we cannot ship Camino Gummies or other cannabis products across state lines.

Is your packaging discreet?

Absolutely. Your privacy is a priority. All orders from Camino Sours are shipped in plain, unmarked packaging. There is no mention of “cannabis” or “edibles” on the outside of the box.

Product Information

What is the difference between Camino and Lost Farm?

While both are made by Kiva, Camino Gummies are “mood-based” edibles infused with tailored terpene blends. Lost Farm is a strain-specific line infused with Live Resin or Rosin , offering a more complex, flower-forward experience for the cannabis connoisseur.

Are your products lab-tested?

Yes. Every product we carry from Kiva Chocolate to Petra Mints undergoes rigorous third-party testing. You can view our Lab Results page for more details on purity and potency.

Will my chocolate melt during shipping?

We take every precaution to prevent melting. During warm weather, we include insulated packaging and cold packs for Terra Chocolate and Kiva bars. We also recommend choosing Expedited Shipping during the summer months.


Usage & Effects

How long does it take for an edible to kick in?

Typically, it takes 60 to 90 minutes to feel the full effects of a gummy or chocolate. However, Petra Mints may work faster as they are partially absorbed sublingually (under the tongue). We always recommend the “start low and go slow” approach.

What are Camino Sours?

Camino Sour Gummies are a vegan-friendly, pectin-based gummy with a tangy sanding sugar. Unlike traditional gelatin gummies, these are more resistant to heat and offer a sharp, refreshing flavor profile.

How should I store my edibles?

To maintain the potency of the cannabinoids and the quality of the ingredients, store your edibles in a cool, dark, and dry place . Refrigeration is not required but can help preserve Kiva Chocolate during hot California summers.

Orders & Billing

How will the charge appear on my bank statement?

For your privacy, your statement will show a discreet descriptor such as “CS Logistics” rather than “Camino Sours” or “Cannabis.”

What is your return policy?

Due to health and safety regulations, we cannot accept returns on consumable products. However, if your order is damaged or incorrect, please reach out within 48 hours. See our full Refund Policy or details.

Still have questions?

Our San Leandro support team is ready to help:

  • Email: info@caminosours.com

  • Phone: (855) 510-5482

  • Address: Lewelling Blvd 146-324, San Leandro, CA 94579